BFBC2 Technical Support

[oldfart]

COULD THAT BE WHY MY PING HAS GONE THROUGH THE ROOF LAST COUPLE OF DAYS ???

[Subzero]

Dice have advised that EA will be performing a restart on their master servers at 7pm AEDT (Sydney time) tonight. This will likely result in a loss of connection to your server at this time.



For the official Twitter post on this please see here:

http://twitter.com/OfficialBFBC2/status/11067808405

[Hornet]

This must be why I cant connect :(

[Hornet]

EA is back on line!

[Subzero]

Please be advised that a Battlefield Bad Company 2 update will be applied to all servers this evening between 5pm and 5.30pm Sydney time. During this time your server will go down for the update and will become inaccessible from the control panel while we update the server files. Please note that this update is mandatory and you will be required to patch your game client at the time of the update as it is not backwards compatible.



The new update includes a region setting on the server as well as a new server browser where you may select Oceania as your server region in the browser filters. As such you may remove the AU prefix from your server name under the Server Settings page if you wish to. In addition, the new update enforces Punkbuster on for ranked servers and passwords off for ranked servers so those who have been running with Punkbuster off will no longer be able to do so.

[Subzero]

Please be advised that we have just rolled out today’s R11 update of the server files. Please see below for the changes:



http://forums.electronicarts.co.uk/b...-deployed.html



There have been some reports of lag particularly when spawning in R10 and R11. If you experience this it may be your virus scanner. Please try disabling the virus scanner or preferably add an exception for your My Documents/BFBC2 folder to your virus program. We will be interested to see if anyone having these issues can resolve them using this method so please let us know if you do.

[Subzero]

Please be advised that there are currently major issues with the Bad Company 2 master servers.



Last night several US hosts reported problems with servers crashing and not starting up again and we are now seeing similar issues with our servers. Until these issues are resolved over at EA you may experience server crashes displaying the continuously crashing symbol or the not responding symbol in the web control panel. If you do experience problems please try leaving your server off in the control panel for 15-30 minutes before starting it again. We are finding that this seems to help as it gives the master servers time to forget your server before it is re-added to the master server list the next time you start it.



We apologise for any inconvenience but unfortunately these issues are out of our control.